How to Login and start trading Crypto at AAX

How to Login to AAX

How to Login AAX account【PC】

1. Go to mobile AAX App or Website.
2. Click on “Sign in” in the upper right corner.
3. Enter your "Email" or "Phone number".
4. Click on “Sign in” button.
5. If you forgot password, click on “Forgot Password?”.

On the Log in page, enter your [Email] or [Phone number], and password that you specified during registration. Click "Sign in" button.

Now you can successfully use your AAX account to trade.

How to Login AAX account【APP】

Open the AAX App you downloaded, click on the profile icon in the upper left corner for the Log in page.


On the Log in page, enter your email address or phone number, and password that you specified during registration. Click "Log In" button

Now you can successfully use your AAX account to trade

Forgot AAX Password

If you have forgotten your password, please find “Forgot Password?” on the Sign-in page to go through a reset process.

1. First, please input your registered phone number/email for verification.
2. Click "Send Code" .
3. After you have input your user account, you will be able to reset your password via 2FA (SMS, Google Authentication) and a notification will be sent to your email notifying your password change.
4. Upon verification, you can reset your new password, and the requirements are as follows: Minimum 8 Characters; at least one digit and at least one letter.
5. Once the password has been successfully reset, it will be effective immediately. You can then log in with your new password.

Web Version:




APP Version：

How to Trade Crypto at AAX

Spot Trading

How to Trade Crypto

Web Version (App Version is at the bottom)

1. In AAX official website: https://www.aax.com/, click the “Trade” button to enter the trading page

2. Sections of Spot trade interface

Trading Pairs (Window would open upon clicking the trading pair)

Trading pairs could be switched in this window

• AAX currently provides spot trading base on 3 currencies, BTC, ETH and USDT, and totally 28 trading pairs. (up to 10 Oct 2019)
• Name, latest price, 24h trade Volume, 24h trend of price and mini trend chart are shown in the trading pairs switching area.
• By clicking the star icon on the left hand side of this window, you can bookmark specific trading pair and view it on the left side when you wish.

Market information：

Detail market information is shown in this area, including the price of base currency (e.g. BTC/USDT, BTC as base currency and USDT as quote currency), the price range, 24h High ,24h Low and 24h Volume.。

Candlestick Chart：

The Candlestick Chart shows the trend of trading pairs, it can be shown by different time, which includes showing by minute, day, week, month and year. The Candlestick Chart also support various indicators and mapping tools.

Chart above is shown by minute

Chart above is shown by day

Order Book

The order book shows all the buy and sell orders in the market.

Sell ​​order: All orders on the market that traders wish to sell (shown in red)

Buy order: All orders on the market that traders wish to purchase (shown in green)

Details of the latest deal is shown on the left.

Order placing area:

Traders can buy or sell digital asset here, AAX supports 3 kinds of order type: Limit order, Market order and Stop-limit order.

Limit Order: placing an order at a specific price.

Market order: placing an orders at market prices.

Stop-limit Order: Set a trigger price. When the order reaches the trigger price, the order will be placed according to the set price.

Orders and asset area:

Open orders, Order History, Trade History and Funds are shown in this area.

Open orders : orders that his not been filled

Order History: All orders excepted filled orders, including orders that has not been filled or has been cancelled etc

Trade History: All filled orders

Historical Orders: All trade orders, including unfilled orders, cancelled orders, etc., except for filled orders

Asset Detail: There is a quick view to the entry of asset on the trading page. You can view the asset details without opening the wallet. This section contains the total amount, the available balance, the frozen balance (the balance of the open order), and the estimated price converted to FIAT.


App version

1. Home page of Markets

Enter the market page (spot trading page), the first page shows users favourite transaction pair. You will be recommended some currencies at your first entry. Users can also collect their favourite transaction pairs.

2.Page of Quotes

Currently, AAX has three currency trading areas, namely BTC, ETH and USDT, and nearly 50 trading pairs (Data as of October 10, 2019). The page shows the name of the trade pairs, the latest price of base currency (such as NEO/BTC, NEO is the base currency, BTC is the currency of the quote) and the ups and downs within 24 hours.

3.Check Orders

Click icon on the top right corner of the page. It displays the order status for all products, including spot transactions, future transactions, and orders for over-the-counter transactions.


4.Click any of the trading pairs in the market, as shown in the example BTC / USDT trading pair

Name of Transaction Pair: the name of transaction pair on the page

Favourite: Click to add to favourite, and click again to cancel favourites

Market information: This area displays the details of the market, including the latest price of the base currency (such as BTC/USDT, BTC is the base currency, and USDT is the currency of quote), rise and fall, the volume, and the highest and minimum price within 24 hours, etc.

Candlestick Chart: The diagram consisting of candlestick patterns is called Candlestick Chart. It can be divided into minute diagram, daily diagram, weekly diagram, monthly diagram, and annual diagram according to time. The Candlestick Chart also includes tools for supporting multiple technical indicators and diversity mapping.

Order area: there are open orders, order history, trade history. All orders placed in the order area will be displayed in this area, including time, pair, type and other information that can be seem.

Cancelling an Order

After an order has been placed, a trader could go on to the order book to perform amendment or cancellation. As of the exchange performs in real time, the order would have been gone through already.

Please confirm the price and quantity before placing an order.

Futures Trading

Futures Contract Trading

Web Version (scroll down to the App version)

1. In AAX official website: https://www.aax.com/, click the “Futures” button, select BTC Settled Contract(Inverse contract) or USDT Settled Contract(Vanilla contract) to enter the trading page.(The following content takes USDT Settled Contract trading pair BTCUSDT as an example)

2. Sections of Futures Contract trading interface

Trading Pairs (Window would open upon clicking the trading pair):

Trading pairs could be switched in this window. Contract name, latest price, 24h trade Volume, 24h trend of price and 30m mini trend chart are shown in the trading pairs switching area.

Market information：

Detail market information is shown in this area, including the last price, mark price, next funding, 24h High ,24h Low and 24h Volume.

Candlestick Chart：

The Candlestick Chart shows the trend of trading pairs, it can be shown by different time, which includes showing by minute, hour, day, week. The Candlestick Chart also supports various indicators and mapping tools.

Chart above is shown by minute.

Chart above is shown by day.

Order Book：

The order book shows all the buy and sell orders in the market.

Sell ​​order: All orders on the market that traders wish to sell (shown in red)

Buy order: All orders on the market that traders wish to purchase (shown in green)

Details of the latest deal is shown at the bottom.

Order placing area:

Traders can buy or sell digital assets here, AAX supports 3 kinds of order type: Limit order, Market order and Stop-limit order.

Limit Order: placing an order at a specific price.

Market order: placing an order at market price.

Stop Order: Set a trigger price. When the order reaches the trigger price, the order will be placed according to the set price.

Orders and Assets area：

Orders and Assets area including open positions, open orders, conditional orders, order history, trade history, closed positions and funds.

Open Positions: orders that have been open filled.

Open Orders: orders that have not been filled.

Conditional Orders: Stop orders that have been set.

Order History: All orders excepted filled orders, including orders that has not been filled or has been cancelled etc.

Trade History: All filled orders.

Closed Positions: orders that have been close filled.

Funds: There is a quick view to the entry of asset on the trading page. You can view the asset details without opening the wallet. This section contains the total amount, the available balance, the frozen balance (the balance of the open order), and the estimated price converted to FIAT.

APP Version：

1. APP interface of Futures contract trading

Click Market-Futures, or click Trade-Futures, you can enter Futures contract trading interface.


2. Check Orders

Click the icon on the top right corner of the page. It displays the order status for all products, including spot transactions, future transactions, and orders for over-the-counter transactions.

3. Click the trading pairs in Market-Futures, such as BTCUSDT, then shows as below. You can start trading now.

How to set Take-Profit (TP) and Stop-Loss (SL) orders?

This functionality allows you to set a price easily at which you wish your entire position to be automatically closed. You can choose to set either a TP order or a SL order or both at the same time. Once the Last Traded Price hits your TP / SL price, a market order will be sent out by the system to close your position.

Note: If you set both a TP order and a SL order and either one is triggered, the opposite one will be automatically cancelled.

How to set TP / SL orders?

After opening a position, click on the button to set your TP / SL as below screen:

Once confirmed, you will see your TP/SL order under the “Open positions” sections:

The TP/SL orders can also be viewed under the “Conditional orders” tab:

How to cancel your TP / SL ?

There are two ways of doing this:

1) Under “Open Positions” tab, click on the button and use the toggle to deactivate your TP / SL.

Once confirmed, your changes to TP / SL is immediately taken into account:

2) You can also cancel your SL / TP from the “Conditional Orders” tab and use the “Cancel” Action.

Introduction to AAX auto-margin addition feature

H1 What is Auto-margin?

Auto-margin is a toggle in AAX Futures trading that automatically adds margin to your position to avoid liquidation.

If enabled, the system will automatically pull funds from your futures account balance when your position reaches the liquidation price. This brings your position back to the initial margin rate.

If the available balance in your futures account is insufficient, the system will first cancel your open order to make funds available. Then, the system will use the available funds and fill your margin position near the mark price.

The auto-margin feature is turned off by default. Users can turn on the “Auto Margin” mode under the "Position" section.

Web:



App:

H2 What is the formula for auto-margin?

When the account balance is sufficient, the amount automatically added each time is called the initial margin of the position：

USDT settled contract initial margin = (open position amount*open price) * contract size (1/leverage + maker fees rate)

BTC settled contract initial margin = (open position amount/open price) * (1/leverage + maker fees rate)

Calculation for auto-margin:

The first additional amount = Initial position margin amount

The second additional amount = Initial position margin amount * 2

The third additional amount = Initial position margin amount * 4

The nth additional amount = Initial position margin amount * 2^ (N-1)

When the account balance is insufficient, the amount automatically added each time may be added to the position margin or failed to add according to the account amount.

When the system calculates that it will still trigger the liquidation after adding the margin amount, in order to definitely reduce the users asset loss, auto-margin addition will be waived.

After the auto-margin addition, the new liquidation price calculation formula is:

• Long position liquidation price = [Average position price *(1+ Maintenance margin rate) - (Position margin + Automatically-covered margin) / |position|*contract size] / (1-maker fees rate)
• Short Position Liquidation Price = [Average position price *(1- Maintenance Margin Rate) + (Position margin + Automatically-covered margin) / |position|*contract size] / (1+maker fees rate)

H3 Sample situation on how auto-margin feature works

User A opens 5,000 contract for BTCUSDTFP perpetual contract at the price of 18,000 USDT with 10x leverage.

The estimated liquidation price is 16,288.98 USDT and the available balance in his contract account is 1,000 USDT.

When placing the order, the user switches on “Auto-margin”.

If the mark price drops to 16,288.98 USDT, i.e. reaching the liquidation price, the system executes auto-margin to avoid liquidation.

Based on the formula discussed earlier, the added margin amount shall be 764.56 USDT. After the margin addition, the liquidation price will be lowered to 14,758.93 USDT to avoid the liquidation of the users position.

If the fair price continues to fall to 14,758.93 USDT, the auto-margin feature will be re-enabled. By that time, the available balance of the user is only 235.44 USDT. If the margin addition amount is less than the calculated amount, it will be added normally. If not, all the remaining balance of 235.44 USDT will be added as margin and the liquidation price will be calculated accordingly.

H4 Important notes:

• When liquidation is triggered, the system will first cancel all unfulfilled active orders in the account to free up funds and use this to avoid liquidation.
• When the auto-margin addition feature is enabled, the lowest leverage the position will go is limited to 1x. More margin will not be added when a position is already at 1x leverage, even if there is excess available margin.
• The margin cannot be automatically added when the users trade with the contract bonus.
• Once the auto-margin addition feature is enabled, your futures account balance will be used in fulfilling the auto-margin every time your position is close to the liquidation price. The balance of spot, fiat, and savings accounts will not be affected.
• Once the auto-margin addition feature is enabled, if you set a stop loss, you may stop the loss and close the position after the margin addition. In order to avoid unnecessary losses, please exercise caution.

Frequently Asked Questions (FAQ)

How long does a spot trading purchase usually take?

After the order is being placed at spot trading, the order will be sent to processing for on the order book.

The asset will be deposited into the wallet directly in real time once the transaction is completed.

What is the minimum amount of digital assets purchase?

The minimum order sizes for each trading pair is adjusted periodically to maintain order sizes that are reasonably proportioned to their values. The ultimate goal is to keep the minimum order size between 10-25 USD equivalent value while limiting the changes to the minimum order sizes to useful incremental value.

How commission rebates are calculated?

Futures volume counts 1.5 times to that of Spot, clients rebate is counted by summing up the total trade volumn of both according to relavant tiers.

Rebate calculating example

For example

At month end, a client traded 1 milion USD Spot trade and 6 millions USD Futures trade.
1. Turnover = 1 (Spot) + 9 (Futures 6*1.5X) = 10 mil USD ;
2. which belongs to the tier of 0.05% Makers fee；
3. Rebate = Return per trade commission * (1-0.05/0.06) for all maker trades
4. Rebate = Return per trade commission * (1-0.08/0.10) for all taker trades
5. Aggregate all commission rebate, make a rebate per currency

How to use AAX’s futures calculator?

AAX Calculator allows futures traders to use position information (position margin, leverage, average entry/exit price and contract quantity) to calculate Expected PnL, Closing Price, and Liquidation Price. This allows traders to better understand their trading goals and also manage their position better.

Instructions:

Step 1: Locate AAX Calculator on the top right of the Order:

Step 2: Using the Calculator, you may select for calculations either

(1) Expected PnL

(2) Closing Price

(3) Liquidation Price

* Notes that trading fees and funding fees are not included in the calculations

Example 1

Expected PnL calculation: Calculating position profit and loss (excluding fees)

Traders can calculate the Margin, Profit/Loss, Profit/Loss% and Returns of Equity (ROE) by inputting the Leverage, Amount of Contracts, Open Price and Closing Price.

Margin: The required order cost when opening position

PnL: Profit and loss of the position that excludes fees

Formula: Amount of Contract (1/open price - 1/closing price)

Returns of Equity (ROE): Ratio of return on assets to initial margin used in the position

Formula: PL / Initial Margin


Traders can enter the following value to calculate the required Margin, Profit/Loss, and Returns of Equity (ROE)

Example: Buy Long, Leverage: 10 x, Qty: 200, Entry Price: $7,000, and Close Price: $8,000

For conveniences sake, traders can also see the size of the position and open price for the current contract type.

Example 2

Closing Price: Calculate the target price when the position reaches the specified rate of ROE % (excluding fees)

Example: Buy Long, 5 x, Open Price: $7,000, ROE %: 20

Entering the value above, we can calculate that for the position to reach a 20% ROE, the targeted take profit/exit price has to be set at around 7292 USD.

Similarly, traders can refer to the bottom part of the calculator window.

Example 3

Liquidation Price: Calculating the liquidation price while being on cross margin mode

Example: Buy Long, Leverage: 10 x, Qty: 1000, Entry Price: $7,000

Entering the set of value in the calculator below shows the Liquidation Price as $6392.50

What are Limit TP/SL Orders (Strategy Order)

When placing a futures trading order, you will be able to set the [Take Profit] and [Stop Loss] orders simultaneously.

Select [Leverage], select [Order Type], enter [Price] and [Amount]. Then, check the box next to [Stop Limit] to set the [Take Profit] and [Stop Loss] prices based on the [Last Price] or [Mark Price]. Next, click [Buy/Long] or [Sell/Short] to place the order.

You can check your orders under the [Open Orders] tab.

Click [Check] under [Stop Limit] to view order details.

TP/SL price can not be modified under the [Open Orders] tab. If you want to modify it, please cancel the order and place a new order.


When an pending order is triggered, you can add or modify the TP/SL under the [Positions] tab. This will be applied to the entire position.

After closing the position, the TP/SL will be automatically canceled.


Can I set multiple TP/SL for my orders?

1) If there is a floating position order with a TP/SL setting, the order will be filled with the TP/SL of the floating position order.

2) If there is no floating position order with TP/SL setting, the TP/SL of the first filled order will be used to take profit or stop loss for all your positions. Other TP/SL will be automatically canceled when the order is created.

For example, you placed 2 pending orders with different TP/SL prices. Order B is filled first, Order A is filled 10 minutes later, then the TP/SL of Order A will be automatically canceled at the time it’s been filled. Therefore the current position (combined No.A and B pending orders) has the TP/SL coming from Order No.B.